AdvancedMD's Practice Management Solution Named 'BEST IN KLAS' for 2007: Research Firm Names This Year's Winners Based on Customer
Satisfaction with Health Care Information Technology Vendors and
Consultantsh Firm Names This Year's Winners Based on Cus
SALT LAKE CITY (Business Wire EON) December 21, 2007 --
AdvancedMD Software Inc. (www.advancedmd.com),
the leading provider of Web-based
practice management software solutions for physician offices and
medical billing services, today announced its medical
billing software solution, AdvancedMD, has been named “Best
in KLAS” in Ambulatory Billing & Scheduling
(6-25 Physicians) by KLAS. “We’re honored that
AdvancedMD has been recognized for delivering products and services with
the highest overall client satisfaction in the industry,”
said AdvancedMD President and CEO, Jim Pack. “There
is no greater compliment than when those individuals that use and depend
on our solutions every day give us such high marks. This distinction
validates our efforts across the company to provide products and
services that not only meet the specific needs of our clients, but does
so in a way that keeps them as loyal customers year after year.” KLAS is the leading vendor research firm for the healthcare IT
marketplace. KLAS ranks overall vendor satisfaction through validated
surveys and interviews with thousands of hospitals and clinics covering
more than 750 products from more than 200 vendors. Their confidential
surveys and interviews are designed to uncover overall client
satisfaction across the entire customer experience; from the sales
process to implementation, from perceptions of support to overall
product quality and company responsiveness. The KLAS Vendor Relationship Evaluation is comprise of 40 individual
questions that cover everything from contracting and sales to
implementation, service and upgrades. AdvancedMD received 35 first place
votes, the most in the industry. “Each year KLAS goes to exhaustive efforts to
survey and interview users of healthcare IT products and we congratulate
all of those companies that have just been designated “Best
in KLAS” for their respective categories,”
said Kent Gale, President of KLAS. “Our
mission is to improve the delivery of healthcare technology by
independently measuring and reporting on vendor performance. KLAS
applauds those companies that have been rated as Best in KLAS by
healthcare professionals and their dedication to customer service and
creating products and services that have a positive impact on the
delivery of quality healthcare.” AdvancedMD has been improving physician offices and medical billing
services for more than 7,500 providers and 25,000 users nationwide by
providing fully Web-based medical
billing software that increases office efficiency and practice
revenues. Processing more than $3 billion in claims annually, AdvancedMD’s
award-winning healthcare management solution reports more than
99.99% uptime and offers secure anytime, anywhere access for providers
and medical billing services utilizing the application. For a complete list of the KLAS Top 20 for 2007, please go to: http://healthcomputing.com/top_20. About AdvancedMD Software AdvancedMD Software, Inc.,
headquartered in Salt Lake City, Utah, is the leader in Web-based
medical billing and practice management software. AdvancedMD Software
brings to market AdvancedMD, a full-featured billing and scheduling
solution and AdvancedEMR,
a flexible electronic medical records management system. AdvancedMD
solutions include free technical support, world-class security, and
fully HIPAA compliant accessibility. Winner of the 2007
CODIE AWARD for "Best Healthcare Management Solution (Vertical),
AdvancedMD maintains a 98% customer retention rate and serves thousands
of providers nationwide. For more information, please visit www.advancedmd.com. About KLAS Founded in 1996, KLAS is a leading research and consulting firm
specializing in monitoring and reporting the performance of healthcare
information technology (HIT), professional services, and medical
equipment vendors and products. KLAS strives to improve HIT delivery by
independently measuring vendor performance for the benefit of
consultants, investors, vendors, and healthcare provider partners. KLAS,
in concert with thousands of healthcare executives and professionals,
has created a dynamic database of HIT evaluations and opinions of
healthcare executives, managers, and clinicians from over 4,500
hospitals and 3,000 clinics. The Top 20 Report reflects the summary of
HIT product performance data collection over a 13-month period. For
further information, contact KLAS at 801-226-5120 or on the Web at www.healthcomputing.com.
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